Failed onboarding programs can result in frustration, as well as wasted time and money. But what can lead to a failed onboarding program? One that isn't backed by learner needs and science. New employees, for example, don't want to watch hours worth of eLearning modules; they want to get on the floor and get their hands dirty. The 70-20-10 rule suggests that most learning happens via on-the-job training. It also suggests that not all knowledge and skills can be delivered via eLearning. Knowing all that, how can you create a program that engages people and produces results?

In this session you'll learn how Domino's transformed its in-store onboarding program from a slew of eLearning modules and coaching guides to a more dynamic, interactive, and practice-based program. You'll learn about the steps the team took, using learning theory and science, to assess the opportunities in the old program and apply them to the new. You'll find out how this team of four came together and using audience analysis, brainstormed solutions and collaborated to outline the program. You'll also learn how the team worked through the research, design, and development process to create materials aligned with business objectives and audience preferences. And then how the team used a science-backed approach to make the case for change and gain executive buy-in. Finally, you'll gain insights into how the team worked with the LMS team to determine the best way to setup and assign the program to over 300 stores. Through exploring this case study you'll leave this session with a better understanding of how taking a research-based approach when developing your onboarding program can help you feel more confident as you develop and deliver a new training program.

In this session, you will learn:

• Why it's important to conduct a gap analysis when creating a new training program
• The power of using evidence-based research to gain organization-wide buy in
• How the team implemented in 4-D, or an Agile-based instructional design process, as part of this larger, collaborative effort
• How the team integrated a variety of development tools to form a well-rounded development strategy
• The process the team went through to determine how best to assign, deliver, and track the program to over 300 stores

Audience:
Designers, managers, senior leaders

Technology discussed:
Articulate Storyline, Adobe Captivate Prime