Nicole Wong

Senior Manager of Leadership-Development Content Innovation, PwC

Nicole C. Wong, senior manager of leadership-development content innovation at PwC, brings her skills and perspective as an award- winning business journalist to her careers as a leadership- development trainer, corporate storyteller, and brand strategist. At PwC and Yahoo!, she has applied a design-thinking mindset and a storytelling approach to the entire lifecycle of global learning solutions, from assessing needs to ideating and prototyping training and tools to measuring impact. Her training programs have gone viral, improved employee-engagement scores 10 percentage points year-over-year, and enhanced KPIs 29 percentage points in six months; however, her favorite impact measure is the end-of-course survey's write-in comments where learners say her "passion is infectious."