Cynthia Kurtz

Co-founder, PNI Institute

Cynthia F. Kurtz is a researcher, software developer, consultant, and writer who has been helping communities and organizations work with their stories since 1999. Originally trained in ethology, Cynthia discovered the field of organizational narrative at IBM Research, where she conducted research to help IBM develop internal and client services centered around organizational stories. She built on that work at IBM’s Institute for Knowledge Management and at the consulting firm Cognitive Edge before launching her independent consultancy. She has consulted on over 100 narrative projects. Cynthia’s textbook, Working with Stories in Your Community or Organization, is a vital resource for participatory story work.