Create Strategic Opportunities by Asking Powerful Questions

“We are not making our revenue numbers. I think the problem is with the sales force. They are not negotiating effectively. Do you have some type of training that will improve their negotiating skills?”

Sound familiar? When managers call to request learning (or some other solution), learning practitioners need to ask powerful questions that will reframe the discussion to move beyond the tactical solution request and focus on strategic results. Asking powerful questions is a key skill that can position learning leaders as strategic partners.

In this session you will learn:

• A mental model for working more strategically
• Powerful questions to reframe tactical solution requests into discussions of the manager’s needed business and performance results
• Key criteria to determine if a situation qualifies as a strategic opportunity