Brian James Flores is an organizational development, senior manager at CommerceHub, where he leads talent development and employee engagement initiatives. He was previously a talent & organizational development consultant at Zoom Video Communications during the height of the pandemic, and formerly senior training manager, learning and development at Performics, where he redefined onboarding and led cross- agency training efforts. Brian discovered his love for talent development in his early career during his tenure with Apple Inc., where he contributed to the design and facilitation of global learning experiences within Apple Retail. He completed his master’s degree in education, in human resource development, at the University of Illinois, Urbana-Champaign, and has shared his thought leadership in various speaking engagements and industry events.