Sara Thompson is a digital transformation consultant and learning technology leader with over 15 years of experience driving innovation in retail operations. Her career is defined by a relentless pursuit of efficiency and automation, leveraging her expertise in learning design, digital solutions, and data analytics. Throughout her professional journey, Sara has consistently demonstrated her ability to bridge the gap between traditional retail practices and cutting-edge digital technologies. She has successfully implemented transformative solutions that enhance operational excellence while aligning with customer-centric values. Sara's passion for process efficiency and automation is the driving force behind her work. As a sought-after consultant and thought leader, she continues to shape the future of retail by pioneering innovative solutions and equipping teams with the skills and knowledge they need to thrive in the digital age.

Tracie Cantu is founder and chief learning consultant at Your CLO, a dedicated consulting firm that delivers targeted solutions across three areas: learning organization design, learning technology, and learning operations. Tracie has spent the majority of her career at the intersection of employee performance, business operations, and technology, where she has served as a trusted advisor and peer to business leaders, directly contributing to the achievement of business outcomes. She has 20 years experience in talent development and human resources across a variety of industries, including aviation, government, retail, finance, start-ups, and big tech.