701 Developing Quality Assurance Processes for eLearning Products

11:30 AM - 12:30 PM Thursday, December 9

Learning and development teams create products, so it's essential to have standardized quality guidelines that designers and developers can follow. There should be guidelines for producing error-free experiences, including standards for functionality, user experience, visual design, and overall consistency. While your team may have informal quality assurance and control processes, any cracks can put the team's credibility and products at risk.

This session first provides an overview of quality control and assurance principles and how learning teams can use them to create a quality-focused process. Next, we'll discuss building, reinforcing, and supporting quality control and assurance processes for your learning team. Finally, we'll discuss the recommended quality control strategies for instructional designers and developers who create eLearning modules.

In this session, you’ll learn:

  • The benefits of designing and implementing a quality assurance process
  • Strategies for prioritizing quality assurance throughout the design and development process
  • Best practices for building a quality assurance process for your team
  • Recommended methods for quality testing your team's eLearning products

Hadiya Nuriddin

Owner and Learning Strategist

Duets Learning

Hadiya Nuriddin has two decades of experience in learning strategy, instructional design, elearning development, and facilitation. She worked in corporate learning before choosing to found her firm, Duets Learning, where she's worked with a wide array of companies on a variety of topics. She speaks at events and industry conferences and travels teaching courses for the Association for Talent Development (ATD). Hadiya holds an MEd in curriculum studies, an MA in writing, and the Certified Professional in Learning and Performance (CPLP) designation. She is the author of the book StoryTraining: Selecting and Shaping Stories That Connect, published by ATD.

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