Solving the 10 Most Common Problems of Capturing Tribal Knowledge

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Online Forums 2014 - December 11, 2014
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John Elmér

There hasn’t been a lot of hiring lately, and there hasn’t been a lot of training either. Companies need to face the fact that they need the “tribal knowledge” resident in the existing workforce to be passed on to the rest of the workforce. Companies underestimate the value of tribal knowledge while baby boomers are retiring and leaving the workplace with valuable information that is not being captured. Here are some solutions that organizations of almost any size can use to capture the knowledge before it is lost.

This session covers 10 roadblocks to obtaining tribal knowledge, along with solutions that have been tested and proven in actual workplace environments.

In this session, you will learn:

  • What does tribal knowledge mean? What does it look like?
  • The advantages of capturing this tacit knowledge before it is lost
  • 10 roadblocks to capturing tribal knowledge
  • At least one solution for each roadblock

Novice through advanced designers, project managers, managers, directors, VPs, and CLOs. No special knowledge needed. This should be of interest to a wide audience—anyone in the field of training and development or instructional design.


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This recording is available for Learning Guild members. Please log in or join to download this file.


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