Richard Butler is an award-winning lead manager - training design at a Fortune 500 multinational telecommunications company. He has over 20 years of experience in design, consulting, research, and technology. Richard has contributed to various L&D publications and conducted several webinars at work. In addition, Richard has served as a judge for several L&D award programs. He is also a reviewer for the <i>International Review of Research in Open and Distance Learning</i> journal. Richard holds a bachelor of science degree in computer science and a master of education degree in information science and learning technologies.