After graduating from Gonzaga University, Kelli MacIver began working for Cydcor as a door-to-door, commission-only sales agent. Since then she has held many roles within Cydcor, including most recently being selected to build the brand-new learning & development department. With a focus on delivering results, Kelli has implemented a learner- focused culture and introduced microlearning and gamification strategies to their workforce. Kelli holds a certification in gamification and time management and has recently earned her CPLP accreditation.