With over 25 years of experience in adult learning, Jolene Rowan is a data-driven thinker who generates and executes ideas at strategic and tactical levels. A creative visionary with a passion for learning, she is an instinctive collaborator who values working partnerships with client teams. As chief learning officer, Jolene is responsible for the overall solution design and development on learning initiatives. Jolene designs solutions to deliver both functional and organizational- level objectives: how training is impacting revenue, customer satisfaction, employee experience, and overall productivity. Jolene is a thought leader of new technologies and methodologies, fostering a culture of innovation and excellence.