Adam Avramescu is a customer education leader with over 10 years of experience working with software companies across finance, marketing, HR, and other industries. Since starting his career as an instructional designer working with organizations ranging from Fortune 500 companies to higher-education and non-profits, he has built and grown customer education programs for companies such as Optimizely, Kasasa, and Checkr. In 2014, he started the Bay Area Customer Education Meetup, numbering 800 members. He also co-hosts the podcast CELab: The Customer Education Laboratory, and is active in speaking and writing about the role of customer education for modern technology companies.