As a small department at Ally Insurance, it would be easy to rely on the old standby of instructor-led classroom facilitation for all topics— especially the boring ones. But we know that instructor-led classroom facilitation is not always the best, most efficient, or even most innovative way to communicate content to learners. What if a small but mighty department could create and implement a whole new way to learn and retain information?  What if they could quickly be the leader in L&D for their entire company with this new way of learning? And what if that new way was radically fun and techy?

In this case study session, you'll learn about how Ally Insurance Operations’ L&D team implemented AR to create a fun and effective way to learn about insurance. You'll find out how this small team of four created an AR scavenger hunt to teach employees about the different lines of business and what they need to know to partner effectively; how they used AR combined with gaming to make an interactive and competitive skill check; and how they used AR to showcase products and services to external customers. You'll leave the session with lessons learned from how Ally Insurance Operations uses AR to enhance learning for internal and external customers, and ideas for how you can use AR at your own organization.

In this session, you will learn:

• How Ally Insurance Operations’ L&D team implemented new and emerging technology to create a fun and effective way to learn about insurance
• How Ally used AR combined with gaming to make an interactive and competitive skill check
• How this small team of four created an AR scavenger hunt to teach employees about the different lines of business, and what they need to know to partner effectively
• How Ally used AR to showcase products and services to external customers.

Audience:
Designers, developers, managers 

Technology discussed in this session:
Zappar, PowerPoint, Adobe Presenter, Board Games