511 L&D Mystery Series: The Case of the Disengaged Learner
1:15 PM - 2:15 PM Thursday, October 24
Instructional Design
Jamaica AB
Maybe it's the eyerolls. Maybe it is the rapid clicks of the "next" button. Regardless of what the action is, we know the look and feeling of learner disengagement. If we know that we don't want our end users to feel this way, then why is it a common occurrence in so many organizations? Instead of only focusing on research and high-level theories, this session will explore solutions to this common problem in a unique way—an interactive mystery!
In this session you’ll join Detective Knowles, a character who needs your help to solve his first L&D mystery—why someone is enjoying a pleasant slumber in front of a training module. This session doesn't only tell you about the research and tools but applies them during this interactive learning experience. Along your journey, you’ll explore three constructs of learner engagement and be challenged to apply them to your current setting using a scale of engagement for each. Additionally, you’ll be introduced to SCORE, a rating system to evaluate learning experiences, and use it help you solve the case. You’ll walk away with from this session not just having solved the mystery, but also with practical resources and tips to focus on learner engagement in face-to-face, blended, and virtual settings. Detective Knowles is counting on you, gumshoe.
In this session, you will learn:
- How learner engagement is operationalized in practice and academic literature
- Three learner engagement constructs (behavioral, cognitive, and emotional) and how to apply them in your setting
- How to apply SCORE (success, curiosity, originality, and relationships) to analyze your learning content and environments
- How to use technology to enhance learner engagement for your learning environment
Audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed:
Poll Everywhere, Umu, Google live captioning, Google slides, Google docs
Cara North
Learning & Development Leader, Speaker, & Author
Medical Mutual
Cara North is an award-winning learning leader who has worked in both corporate and higher education settings, as well as an independent consultant. Cara currently manages the learning and performance function at Medical Mutual. She is the author of Learning Experience Design Essentials and serves as a lecturer at Boise State University in their Organizational Performance Workplace Learning (OPWL) masters and certificate program.