SMNX102 Supercharge Your Training Environment
11:00 AM - 11:45 AM Wednesday, October 24
Expo Hall: Management Xchange Stage
Learners are only as good as the environments they operate within. Their access to learning, the level of support from managers and executives, and the quality of the training they receive all impact performance and results.
If you want to supercharge learner performance, you need to move beyond the traditional “did they do it or not” mindset and consider all the conditions that impact results. Do employees have time to sharpen their saws? Culturally, is training seen as a part of the business? Is content easy to access? Is the content any good? What works best to engage learners? In this workshop, you’ll explore all of the above and gain a list of best practices you can use immediately to assess the state of your learning environment.
In this session, you will learn:
- Best practices for assessing the state of your learning environment
- How to get your learners engaged and excited
- Strategies for developing content based on the ways people learn
Audience:
Novice to advanced designers, developers, managers, and senior leaders (directors, VPs, CLOs, executives, etc.).
Mike Martin
Head of Customer Onboarding and Enablement
SAP Litmos
With over 25 years in human performance and learning, leadership, and customer experience, Mike Martin has made it his mission to help employees, companies, and customers be better and accomplish more than they ever thought possible. From facilitating team-building programs to looking after thousands of SAP Litmos customers through onboarding to renewal and beyond, Mike has worn many hats in this space. Mike is an accomplished speaker, facilitator, and leader with a master's degree in instructional design and technology. He heads the customer experience and learning team at Litmos covering onboarding, customer enablement, customer success, sales help desk, and account managers.