Faustino Payan is a senior communications, content, and policy specialist with the city and county of Denver. He has over 10 years’ experience conducting process improvement, adult facilitation, eLearning development, and policy analysis. He has been recognized for his process improvement and eLearning contributions to the city and county of Denver. He is also a photographer and graphic designer. Faustino holds a bachelor of arts in organizational and corporate communications from the University of Texas–El Paso, and he is pursuing a graduate degree at the University of Colorado–Denver in information and learning technologies with emphasis in instructional design and adult learning.