Heather Snyder, a director of instructional design at Endurance Learning, is a passionate learner who started her career as a computer geek on a helpdesk. Always driven by her appetite to find the best ways to absorb new information, Heather discovered a passion for training. After spending eight years as an informal trainer, she began her role as an eLearning designer and developer in 2013, which led to her current role at Endurance Learning.