SMM107 Struggling with Productivity? Up Your Game with Employee-Generated Learning
4:00 PM - 4:45 PM Tuesday, March 26
Expo Hall: Management & Measurement Stage
Technical teams often work with a mix of novice and expert professionals with varying skills and knowledge. The experts work on challenging projects and become incredible sources of practical knowledge. However, this knowledge is trapped in their minds and creates knowledge silos, since the novices who are still struggling do not have easy access to that knowledge. How often can novices bother experts to share or coach them on some of the challenging aspects of the work? How often can experts do justice to knowledge-sharing when they are time-constrained with other priorities? How can L&D bring all of them onto the same page of productivity and performance without tedious courses or training programs?
This session explores an employee-generated learning (EGL) model and discusses how L&D can collaborate with subject matter experts (SMEs) to create and maintain a knowledge pool of everyday working practices or repetitive behaviors. This approach is quicker than the conventional training methods and will allow them to self-serve their performance needs faster, supporting their productivity seamlessly.
In this session, you will learn:
- About research findings (interviews and surveys) that indicate why employees share, and should share, knowledge
- Dos and don’ts of employee-generated learning
- How Nielsen, Unilever, and Electrolux have implemented the EGL model
- How L&D managers can change the mindset of key stakeholders, drive adoption, and improve employee engagement
Managers and senior leaders (directors, VP, CLO, executive, etc.)
Kasper Spiro is the CEO of Easygenerator. He has over 30 years of experience in the field of learning: teaching, authoring textbooks, designing and creating eLearning, and developing knowledge management systems, user performance support systems, and eLearning systems. Kasper’s experience as a manager also includes being CEO of an early internet startup in the 1990s. At Easygenerator, the goal is to facilitate non-learning professionals in sharing knowledge and creating effective eLearning through Easygenerator’s cloud- based eLearning service.