105 Getting Radically Better Data from Your Learners
1:45 PM - 2:45 PM ET / 10:45 AM - 11:45 AM PT Tuesday, March 26
Data and Measurement
Salon 3
Bad data creates faulty decision-making. To improve your learning designs, you need good data. Unfortunately, many learning-evaluation methods are seriously flawed.
In this session, you’ll learn how to use a radical new research-inspired approach to getting feedback from your learners, whether in eLearning or in the classroom. This performance-focused approach will be introduced by its inventor, who will share the lessons he’s learned in implementing it at global corporations and not-for-profits. You’ll also examine a new model of learning evaluation, the Learning-Transfer Evaluation Model, which is designed to help your organization build a more effective learning-evaluation strategy.
In this session, you will learn:
- About the research that shows why you should stop using traditional evaluation methods
- Why Likert-like scales and numeric scales are harmful
- About the importance of measurement that reveals information about learning effectiveness
- About the Performance-Focused Smile Sheet methodology
- How to translate the new method for eLearning
- How to use the Learning-Transfer Evaluation Model to develop an effective evaluation strategy
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.)

Will Thalheimer
Founder
Work-Learning Research
Will Thalheimer, PhD, MBA, a consultant, speaker, and researcher at Work-Learning Research, is a world-renowned thought leader focused on research-based best practices for learning work performance, presentations, and evaluation—and an advocate for learning professionals. Will wrote the award-winning book Performance-Focused Learner Surveys (second edition) and the CEO’s Guide to Training, eLearning & Work: Empowering Learning for a Competitive Advantage (2024). He also created LTEM, the Learning-Transfer Evaluation Model and the Presentation Science Workshop and co-created the eLearning Manifesto. Will has the honor of being a Learning Guild Master.