213 Aligning Learning Personalization to Business Drivers
4:00 PM - 5:00 PM ET / 1:00 PM - 2:00 PM PT Tuesday, March 26
Management and Strategy
Salon 17
Though there’s been great interest in learning personalization in recent years, the truth is that we have been trying to use systems to adapt teaching to individual learners for decades. The key to successful implementation of learning personalization is not through the use of the best learning management system or latest technological trend.
In this session we will explore different types of learning personalization, and how to measure the impact of your efforts. You will discover why the most impactful learning personalization efforts are through the intentional alignment of your learning organization’s mission, how to identify current business drivers in the broader organization, and how to select the type of learning personalization that will address these needs.
In this session you will learn how to:
- Identify business drivers that could be addressed through learning personalization
- Describe different types of learning personalization, including low-tech and high-tech options
- Select the most appropriate learning personalization for your business driver
- Measure the impact of learning personalized based on your business driver
Audience (Identify all that apply):
Intermediate & Advanced, Designers, Managers, Directors

Frank Nguyen
Executive Director
Genentech
Dr. Frank Nguyen is a learning executive who specializes in transforming learning organizations through strategy and technology. He has led enterprise learning for Fortune companies including AIG, Amazon, American Express, Intel, MicroAge, and Sears. Frank has published extensively on the intersection of eLearning, instructional design, and performance support. He is a recipient of the Learning Guild Master and the ISPI Distinguished Dissertation awards. His work on compliance training, learning strategy, business transformation, and technology has been recognized by Brandon Hall and Chief Learning Officer. Frank has served on a variety of learning industry committees for Adobe, ATD, BJET, Brandon Hall, eLearning Guild, and ISPI.