108 Seeing into the Unseen: Using Interactive 360 Video to Explore a Data Center
10:45 AM - 11:45 AM Tuesday, March 26
In many companies, all the most important data and technologies sit inside high-security locations that most employees can’t ever access. But the data and equipment represent a direct link to the customer experience, and it’s important for employees to understand what is inside these centers and what it means for their services. How can you give employees a realistic and immersive view inside what is typically unseen?
In this session, you will find out how one team took a standard request—“We want to convert this Flash course to Articulate Storyline”—and started the conversation of the “art of what’s possible” with an immersive 360 and panoramic experience, in which learners can feel like they are actually in the data center and explore key components and equipment. You will see how the team both solved a learning dilemma (old learning technologies) and an access dilemma (employees can’t go inside) in one solution.
In this session, you will learn:
- How the team designed and developed an immersive 360-degree video experience for a large telecommunications data center
- How they decided what hardware and software to invest in based on the client’s needs
- How they storyboarded the experience, planned the shoot, and filmed the footage
- How they developed the end solution by stitching together panoramic stills, creating 360 hotspots, and creating actual 360 video footage in one seamless experience
- How they deployed the solution within employee training programs that met all the needs of the learners, including those who wanted more (or less) immersive experiences
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed in this session:
Insta360 VR camera, camera gimbal mount, BorisFX Mocha VR, and Kolor Panotour Pro (as well as other off-the-shelf tools and why they were not chosen)
Director, Learning Technologies
Tom Pizer is a director of learning technologies for GP’s Learning Solutions Group and has over 20 years of experience in the technical digital-media field. He leads an exceptional team of developers who create unique learning solutions in response to atypical client challenges. During his career, Tom has created, specified, directed, and/or managed hundreds of hours of educational, instructional, and entertainment-based media for a variety of clients in both the public and private sectors. A key aspect of Tom’s responsibilities is staying abreast of emerging technologies and in tune with the latest development methodologies, standards, and practices.
Associate Vice President, Solution Architecture and Innovation Strategy
Ken Blanchard Companies
Britney Cole is the associate vice president, solution architecture and innovation strategy at Ken Blanchard Companies. As an engineer turned corporate learning strategist, Britney brings an analytical and pragmatic lens to employee performance and engagement. With more than 15 years of experience in working with Fortune 500 organizations, Britney focuses on human-centric solutions, bringing design thinking to her work and clients to create innovative, relevant, and meaningful experiences that create business impact. She leads Agile teams that incubate emerging technologies, including chatbots, AR, VR, and next-generation learning experience platforms. Britney has consulted with clients in the financial services, pharmaceutical, healthcare, insurance, telecommunications, steel, chemical, media, technology, retail, manufacturing, and aerospace industries. She forms lasting partnership due to her practitioner mindset and ability to think big on L&D tech, learning experience design, and digital learning development.