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Learning Solutions Conference & Expo 2019
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Learning Solutions 2019 Sessions

The Learning Solutions 2019 program delivers over 175 dynamic sessions covering eLearning best practices, how-tos, case studies, and emerging trends. Jump into the topics that best fit your needs, and gain the tools and knowledge to create more effective learning experiences.

Hands-On Learning BYOD Sessions

Hands-On Learning Bring Your Own DeviceHands-On Learning BYOD (Bring Your Own Device) takes learning to the next level. In these sessions you will bring your mobile device or laptop, with the software being discussed installed, and have the unique opportunity to learn hands-on, following along with an instructor step-by-step.

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Sessions in Block 5

501 Case Study: Using Microlearning to Teach Over-Programmed Learners at Capital One

Concurrent Session

Alicia Zelek,   Heather Lutz

10:45 AM Wed, March 27

Alicia Zelek,   Heather Lutz

Track: Instructional Design

Description

It’s no secret that people today are always on, and always on the go. Professional development competes with meetings, travel, deadlines, and the constant pull of email, instant messages, texts, and more. It’s no wonder today’s employees have so little time for learning! For L&D teams, it’s a challenge to reach people, much less engage them in meaningful experiences. A team at Capital One’s Tech College discovered how to engage their audience with microlearning content that’s relevant, always on, and built by in-house experts. Their microlearning strategy meets a broad range of learning needs—from teaching foundational tech concepts to all employees, to offering hands-on practice that applies interpersonal skills in the Capital One Developer Academy (CODA).

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502 Cracking the Compliance Training Code

Concurrent Session

Ger Driesen

10:45 AM Wed, March 27

Ger Driesen

Track: Management and Strategy

Description

Nobody seems to like compliance training—neither people at work nor L&D professionals. But at the same time, everyone wants the people and organizations that serve them to be compliant. Learn how to handle this compliance training paradox and find professional ways to make the best of it.

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503 Case Study: Reinvigorating Your Training Program

Concurrent Session

Bridget Egan

10:45 AM Wed, March 27

Bridget Egan

Track: Management and Strategy

Description

How do you reinvigorate a legacy, but lagging, training program and get stakeholders to believe in the potential of training? Many in L&D experience the challenges of a rapidly growing company: loss of focus as training needs expand, distrust and fatigue from SMEs and internal stakeholders, pressure from sales and go-to-market teams. Come learn about how one team experimented with core DevOps concepts to address these challenges, and find out how to reinvigorate your team, your content, and your audience.

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504 The Accidental People Challenges of Agile Development

Concurrent Session

Lou Russell

10:45 AM Wed, March 27

Lou Russell

Track: Management and Strategy

Description

Agile is a decentralized strategy in deeply centralized organizations. This conflict is made worse when the people in agile can’t adjust to the mindset. Transforming skills, culture, leadership, talent, and perception of quality, ambiguity, bias, and skills creates struggle in new agile practitioners.

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505 Design with the End in Mind: Getting Measurable Results with xAPI

Concurrent Session

Art Werkenthin,   Duncan Welder

10:45 AM Wed, March 27

Art Werkenthin,   Duncan Welder

Track: Data and Measurement

Description

As xAPI gains traction in the learning space and is incorporated into more authoring tools, apps, and enterprise systems, the specification is making a transition into easy, widespread use. However, if you’re looking to better use it at your organization, you may be wondering how to develop a strategy to implement meaningful xAPI.

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506 The Good, the Bad, and the Awesome: A Video-First Approach to Learning

Concurrent Session

Matthew Pierce

10:45 AM Wed, March 27

Matthew Pierce

Track: Video & Media

Description

Video, while an awesome medium for conveying information, isn’t usually the primary delivery method in L&D. It takes time, effort, and a particular skill set to make it effective. However, there are benefits to video, including a vast of amount of complicated information that can be conveyed in a short amount of time. But is it feasible or realistic to take a video-first approach to learning? What are the challenges that need to be overcome? What are the gotchas that will bring a video-first strategy to a grinding halt? The path isn’t just challenges—there are benefits as well.

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507 The Digital Makeover: The Make-It-Work Moments

Concurrent Session

Elizabeth Hanna,   Tera Pham

10:45 AM Wed, March 27

Elizabeth Hanna,   Tera Pham

Track: Instructional Design

Description

It’s that Herculean challenge, the digital makeover. Take a biweekly face-to-face simulation, costing the firm millions of dollars in travel, expenses, and staffing, and turn it into a rich digital experience. Prepare learners with tools, resources, and training to begin their career. Also, make sure they feel welcomed, understand expectations, and are grounded in the firm’s structure, priorities, and methodologies. Oh, and you have four months to do it!

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508 Designing a 360 Virtual Reality Tour for Onboarding

Concurrent Session

Kevin Thorn

10:45 AM Wed, March 27

Kevin Thorn

Track: Emerging Tech

Description

Onboarding new employees is a critical step in preparing them for their new job. It also can be key to retaining talent, as a recent report by SHRM notes that half of all hourly workers leave new jobs in the first four months. Many organizations solve the onboarding challenge by relying on eLearning for policy, procedures, and other topics, but this approach often is not effective and does not truly prepare new employees. What about familiarizing new employees with an organization that has multiple buildings? Or showing them how to navigate a large warehouse, hospital setting, or manufacturing facility?

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509 Out of Control! Navigating Learning in the Age of Content and Platform Overload

Concurrent Session

Ben Sangree,   Carlos Remigio

10:45 AM Wed, March 27

Ben Sangree,   Carlos Remigio

Track: Management and Strategy

Description

From classroom to CMS, LMS, mobile, LXP, VR, AR, AI and beyond, the delivery mechanisms for training content have never been so varied. To what extent should the ultimate distribution channel guide content development principles? In a culture of instant gratification, does learner convenience come at the expense of content quality?

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510 Digital Literacy Skills for Virtual Trainers, Presenters, and Facilitators

Concurrent Session

Cindy Huggett

10:45 AM Wed, March 27

Cindy Huggett

Track: Virtual Classroom

Description

The virtual environment is rapidly changing and participant expectations are high. Are you keeping up with new ways to communicate and connect with your remote audience? Are you presenting yourself as a virtual professional? For example, do you know when to turn on your webcam, and when to leave it off? And does your virtual voice convey the tone and meaning that it needs to get your point across? Are you preparing enough for your online events to avoid technical meltdowns? These important items seem subtle yet they are often overlooked, and can make or break your virtual presentations.

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511 Our SMEs Don’t Agree with Each Other—and That Improves Our Simulations

Concurrent Session

Launa Mallett

10:45 AM Wed, March 27

Launa Mallett

Track: Instructional Design

Description

Sometimes there isn’t one correct answer. Training is straightforward when teaching a set way to do a task or explaining the best way to handle a situation. It is not so easy when even subject matter experts disagree about the right course of action. When your SMEs lack consensus, what do you teach your workers? Should you include the ambiguity that naturally occurs in complex situations as part of your simulations? How do you create computer-based simulations that are realistic, but not too complicated to develop and manage?

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512 Extending Your Reach: Taking Your Training Content Beyond Your LMS

Concurrent Session

Tammy Rutherford

10:45 AM Wed, March 27

Tammy Rutherford

Track: Learning Platforms

Description

Training departments often are asked to serve more than just internal employees when it comes to product training efforts—from channel partner training to customer education. Creating, sharing, and maintaining valuable and accurate product training is critical, but managing this can quickly become more time-consuming and labor-intensive than you realize when you’re working with multiple LMSs and people that use other training systems. Sharing training across learning platforms can get complicated quickly. Is your content compatible with each LMS? Can the systems communicate? Is there a single source of truth for reporting?

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513 BYOD: Using PowerPoint as a Photo Editor

Concurrent Session

Kristen Hull

10:45 AM Wed, March 27

Kristen Hull

Track: Video & Media

Description

When designing eLessons, job aids, and more, you may have photos or illustrations to incorporate into your designs. And while it would be great to further edit or add some effects to those pictures, you might think it’s not possible without a lot of time and a working knowledge of an expensive photo-editing software.

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514 BYOD: Creating Your Own AI Chatbot for Adaptive Learning

Concurrent Session

Hugh Seaton

10:45 AM Wed, March 27

Hugh Seaton

Track: Emerging Tech

Description

When you’re faced with the difficult task of engaging learners, one of the best ways to drive that engagement is interactivity. Chatbots offer a way to easily create and deploy interactivity and adaptive learning sequences in learning engagements. While new technologies like chatbots may seem daunting and inaccessible at first, they don’t have to be.

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