502 Virtual Reality Training at Volvo
10:45 AM - 11:45 AM Wednesday, June 27
Valley
In preparation for the launch of a brand-new regional haul truck in their key markets, Volvo Trucks had both a dealer training and customer engagement challenge ahead of them. A geographically dispersed dealer base made in-person sales training within the launch timeframe challenging. Similarly, the complexity and availability of the new trucks made it unwieldy to engage customers in live product demonstrations.
In this session, you will learn how Volvo Trucks and LearningMate used a blended VR and mobile learning approach to create effective learning and customer engagement experiences. You’ll find out why Volvo chose a VR solution, hear the pitch for internal stakeholder buy-in, and learn how a successful partnership with their marketing team resulted in a holistic, cost-effective solution for both dealers and customers. You’ll also take a closer look at the development cycle, the decision-making process behind the design, the technologies used, and a proposed analytics solution to help drive business engagement in the future.
In this session, you will learn:
- How to create a business case for the organization to embrace immersive learning methods
- How a blended VR-mobile approach can make for more effective learning experiences
- Key guiding principles of VR design
- How to address deployment challenges
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Unity 3D.
Amanda Clarida
Sales Training Development Manager
Volvo Trucks Academy
Amanda Clarida is a sales training development manager at Volvo Trucks Academy. She is proud to be part of a team that strives to consistently create quality learning solutions for their project sponsors by providing engaging learning experiences that drive business results. Amanda has worked in the training and development space for 18 years in a variety of industries, and she enjoys the interactions of the classroom environment. She has been instrumental in making virtual reality a reality for training at Volvo Trucks Academy.
Abhijit Navale
Business Head—Corporate Learning
LearningMate Solutions
Abhijit Navale is the head of corporate learning at LearningMate and has more than 15 years’ experience in the learning and development domain. Abhijit is passionate about learning design and has helped several organizations modernize their training function to embrace the digital future. His advocacy for virtual reality, games, and digital learning solutions stems from a lifelong commitment to creating meaningful and measurable learning in the workplace. Abhijit also serves as an honorary advisory board member for customer experience at Rutgers University.
