325 Everyone Should Be an SME. Let’s Be Enablers!
2:30 PM - 3:30 PM Wednesday, June 10
Solutions
310/311
Our ultimate goal is for everyone to be an expert. How can we lose? Guide it with an effective strategy. Execute it on a solid platform.
There is a lot of buzz about crowdsourcing of content to enable learning and support performance of colleagues. There is a difference between subject matter experts (SMEs) and members of the crowd. The difference is the word expert. During this session we will discuss methods to identify these experts as well as enable and oblige them to channel their knowledge and guidance to those who need to know.
A solid platform is vital for SMEs to easily compose content for their colleagues in their language, their context, in the “best” formats to consume, and in a constant timeframe. As SMEs, they are accountable to enable the best performance possible. As learning professionals, we are accountable to provide them the strategy, guidance, and technologies to easily do their jobs. We will also discuss these technologies to enable the strategy.
Malcolm Poulin
Senior Director, Strategy and Market Relations
ANCILE
Malcolm Poulin, the senior director of product strategy for ANCILE Solutions, has been in the corporate learning and performance field for over 34 years. At ANCILE Solutions, Mal’s focus is on achieving business value by enabling learning and performance strategies. While at RWD and SAP Education for the prior 15 years he assessed customer business needs and market trends. The results have been new and different ways to address these needs and support companies in their mission of optimizing employee performance across the enterprise. For the preceding 16 years, Mal held several positions in education services at Digital Equipment Corporation.
