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How to Break Down the Barriers to mLearning

402 How to Break Down the Barriers to mLearning

10:45 AM - 11:45 AM Wednesday, June 25

Getting Started

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In the last few years, organizations were busy evaluating whether mobile devices are an effective channel for employee learning needs. However, research suggests that “organizations have moved beyond this stage and are now focused on solving challenges around security, content, bandwidth and cost” (Brandon Hall). Why is it that many organizations excited about mobile learning are yet struggling to start implementing them?

In this case-study session you will explore some of the best practices that have helped Qualcomm move past these barriers and align ourselves with the characteristics of high-performing organizations and top learning groups. We will discuss the different barriers to using mobile technology for learning, explore the mobile journey we have taken, and learn how our lessons can be applied in your organization. You will leave this session with a number of solid tactics and strategies used to overcome the barriers associated with mobile learning.

In this session, you will learn:

  • How to identify potential barriers your organization could face for mobile learning
  • Best practices to tackle some common barriers to mobile learning
  • How Qualcomm has dealt with some common barriers to mobile learning
  • The lessons learned by a mobile-learning pioneer organization

Novice and intermediate project managers, managers, and directors.

John Park

Staff Learning Technologist


John Park is a senior learning technologist at Qualcomm and a graduate of San Diego State’s Educational Technology program. He is passionate about figuring out how technology can be utilized to enhance learning and performance for end users. At Qualcomm, he leads the internal app store implementation and is involved in content and UI/UX design of mobile apps.

Khoa Lam

Learning Technologies Specialist


Khoa Lam specializes in informal learning technologies and video production at NetApp. He graduated from San Diego State University with both a B.S. degree in Business Information Systems and a M.A. degree in Educational Technology. He has training and development experience in academic (San Diego Community College District Online Learning Pathways) as well as corporate (NetApp, Qualcomm, Genentech) environments.

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