Today, the concept of mobile is not reserved for a specific technology or for a select group of people. Mobility is now the norm for our work and our lives. In our business, mobile is much more than training on the go. But what role does mobile performance support play in the overall picture?

Any time you’re in a meeting, class, or at a conference and look around the room you’re likely to see a number of people seemingly paying more attention to their mobile phones than to the topic at hand. These devices are not going away. The challenge we now face is keeping our face-to-face audiences engaged while competing with the myriad of mobile devices. The solution to this challenge is to leverage the devices themselves.

We know that the workforce today is increasingly remote. Yet with all the support and dramatic early adoption for mobile learning, what we don’t yet know is how to either assess or measure mobile effectively, especially since it’s not as simple as applying the same success metrics from a traditional LMS to mobile. If you are considering a mobile learning strategy, how will you know if it’s working? And if you’re already deploying one, what triggers tell you if you need to change course?

Sales coaching is receiving a lot of attention these days, because research indicates that it can greatly increase revenue and reduce inefficiencies in the sales process. But sales coaching is about a lot more than just providing support and guidance to sales reps. There are strategies and frameworks required to achieve real success, and there is mobile technology available to help make it happen. All of this might seem overwhelming, but it does not have to be.

Location-based learning is not new. It aims to involve people with their local community as a primary resource for learning, and benefits them by focusing on problem-solving abilities and higher-level thinking skills. With the widespread availability of smartphones and tablets, location-based learning is massively extended by the integration of mobile technologies.

What is the business case for deploying content to mobile devices? Everyone knows that mobile learning can be used to deliver content no matter where learners are, enabling a far wider reach and greater access to learning than ever before. But time is just as important as place when it comes to offering content on smartphones and tablets. Integrating mobile into your learning strategy really can help learners reach competency faster, but what works best, and how do you make the case?

For many organizations, mobile learning has a limited outlook. They have taken the desktop eLearning paradigm and simply applied it to mobile technologies. But that view does not take into account the differences between mobile and desktop environments, nor does it take advantage of the uniqueness of the mobile platform.

It's all about flexibility. In this new age of eLearning, where our content is being accessed on all sorts of devices, our animations need to step up and be responsive.