Sharing What Works

March 22 – 24, 2017 Orlando, FL

Register Now Includes:

LS709 NPS Common Learning Portal: Successes and Challenges in Our First Year

2:30 PM - 3:30 PM Thursday, March 23

Management and Strategy


Last year, the US National Park Service (NPS) gave a presentation at Learning Solutions Conference regarding its newly designed Common Learning Portal (CLP), which provides integrated access to formal learning, informal learning, and social learning materials via an intuitive interface. The CLP has now been deployed.

This session presents an overview of the portal implementation and the successes and challenges with the CLP since it was deployed. Speakers will share details on adoption metrics and discuss plans moving forward to incorporate xAPI and other new functionality. The session will also provide background on how NPS drove adoption and education for the CLP and the important role that change management played as part of this effort. This detailed case study focuses on the design, build, operations, and enhancements of this cutting-edge learning system.

In this session, you will learn:

  • About the entire “design, build, populate, maintain, enhance” effort for this cutting-edge tool
  • The best practices and lessons learned regarding the design and deployment of the learning portal
  • How NPS is using this technology to integrate formal, informal, and social learning materials
  • How the CLP is leveraging social learning via communities of practice and “people search” functionality

Novice and intermediate designers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Open-source technology (WordPress) and cloud hosting. The CLP interfaces with a series of additional systems, including the NPS LMS and third-party sites and systems.

Dale Carpenter

Distance Learning Program Manager

National Park Service

Dale Carpenter, a distance learning program manager for the National Park Service (NPS), has been developing eLearning courses for over 20 years. Dale has been designing and developing online training since 1994. His current focus is on the integration of lightweight nano-learning particle components and the associated learning ecosystems that support the fusion of formal and informal learning, and can be utilized on all device types, including smartphones and tablets. Since joining the NPS, Dale has been leading the development of a learning ecosystem with a common learning portal, which combines formal, informal, and social learning communities.

Zach Wahl


Enterprise Knowledge

Zach Wahl is the founder and president of Enterprise Knowledge, which focuses on the delivery of innovative knowledge and information management solutions. Zach is an expert on the topics of taxonomy design, knowledge management, and information governance. He focuses on the design and deployment of information management technologies and systems, including portals, collaboration tools, learning management systems, and other social computing solutions. In addition, he’s designed his own series of workshops on the topics of information management system best practices, taxonomy design, and eGovernance. Zach has managed the deployment of over 70 information management systems in both the public and private sectors.

<  Back to session list Top ^