Keith Tyler is a training development manager for St. John Ambulance. Having completed his first first-aid course at age 10, he has been practicing, teaching, and designing courses in various roles ever since—one day he hopes to get it right. An alumnus of the Royal College of Surgeons (Edinburgh), Keith has taken his passion for pre-hospital care and applied it to education by completing a specialization certificate in virtual learning. He is a recognized subject matter expert who has created and contributed to several nationally recognized courses.