305 Site-level Learning at ExxonMobil

2:30 PM - 3:30 PM Wednesday, June 8



For many organizations, the front-line staff would most benefit from mLearning, yet challenges arise when this audience has different levels of technological adoption and is geographically dispersed. For all learners, mLearning needs to be intuitive, effective, and simple. How can L&D professionals make the best possible mLearning solutions that truly deliver on the learning objectives?

In this session, you’ll explore 10 factors that led to the successful design of two large-scale mLearning projects at ExxonMobil. Through case studies, you’ll examine the practices that resulted in a successful mLearning user experience, from the choice of images to technology decisions to screen design. Finally, you’ll explore usability, learner context, user interface (UI) design, and accessibility through a practical look at design and implementation.

In this session, you will learn:

  • About different influences on the mobile learning user experience
  • About the critical factors for effective interaction
  • About the role of word choice, size, navigation, style, and object placement on the user experience
  • About the benefits of a simultaneous hybrid technology structure (web streaming and native app) to appeal to all users
  • Best practices to increase user adoption and knowledge transfer

Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
iOS7+, Android Jellybean 4.1+ , and HTML5.

Christine Link



Christine Link, president of DLC, founded the company in 1993 with a vision of providing learning and performance solutions that would enhance clients’ business growth. As a senior performance consultant with over 20 years’ experience in the design, development, delivery, and management of performance solutions, she works with organizations to inspire maximum performance from their employees.

Dan Cully

Performance Solutions Consultant


Dan Cully, a performance solutions consultant with DLC, has more than a decade of experience creating human performance solutions that deliver business results for his clients. Dan brings his corporate experience working for a major integrated petroleum company to the successful implementation of integrated communications, learning, performance support, and performance strategy solutions. He has managed teams and designed solutions for global pharmaceutical, petroleum, health, and financial services companies. Dan has been involved in performance solutions that have won multiple ISPI awards (2007, ’08, ’11, and ’12). He looks for ways to include new and creative ideas in all aspects of his work.

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