301 Growing Mobile Competencies Across the Enterprise

2:30 PM - 3:30 PM Wednesday, June 8



As organizations roll out mobile devices across the enterprise, opportunities to improve personal productivity emerge for savvy users. But others who aren’t as knowledgeable about mobile technology may not realize the full potential of these devices and the mobile platform. This session will review how to tackle the knowledge gap to help bring new mobile users up to speed and improve enterprise competency with mobile tools and technologies.

In this session, you will learn how Anthem helped improve competency across the enterprise on the iOS mobile platform. You will hear about some of the unique challenges you may face in creating relevant general learning content for the diverse audiences using these platforms. This session will show you how to identify potential performance improvements and cost savings in making the case for a mobile competencies development initiative. By improving overall competency with mobile, L&D teams can improve general performance of associates using mobile technology. This is low-hanging fruit for any organization that has rolled out mobile technology.

In this session, you will learn:

  • How to identify and address the unique challenges of your mobile ecosystem
  • How to identify potential performance improvements and cost savings in making the case for a mobile competencies development initiative
  • How to prioritize which aspects of mobile device utilization to address first
  • Several approaches to capturing videos from mobile devices
  • Which tools and techniques to consider in producing learner-ready videos
  • How to consider hosting options for your mobile competency solutions

Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
iPad, iPhone, QuickTime, mobile device management, and Camtasia.

Joe Fournier

Learning Infrastructure Designer


A long-time learning professional, Joe Fournier has been a hands-on practitioner, manager, director, and consultant to many Fortune 100 companies. He is currently a learning infrastructure designer focusing on the edge and exploring the use of technology in learning and performance contexts. Joe's current projects and interests include mobile learning, AI/machine learning, chatbots, and blockchain. Joe leads the internal Learning Innovation and AI Enthusiasts learning communities at Anthem.

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