F02 Mobile: The Killer App for Performance Support

2:30 PM - 3:30 PM Wednesday, June 8

Lone Star A-E

When it comes to organizational learning, the potential impact of mobile is off the charts. Mobile has evolved well beyond the idea of course completion on a phone and now presents a singular opportunity for the learning and development (L&D) community to transform itself into an indispensable strategic partner.

In this session, you will learn a framework for accelerating workplace learning and performance in today’s ever-changing environments via mobile technology. Specifically, you will learn how mobile uniquely meets all 5 Moments of Learning Need—delivering just what people need, when they need it, wherever they are, to enable effective performance on the job.

In this session, you will learn:

  • A framework for accelerating learning through mobile technology
  • How to extend learning’s reach deep into the workflow
  • How to expand L&D’s key activities to include areas like performance support
  • How to create a culture of learning that suits the high-pressure environment of modern, high-tech, fast-changing workplaces

Intermediate and advanced project managers, managers, and directors.

Technology discussed in this session:
Mobile devices.

Conrad Gottfredson

Chief Learning Strategist

APPLY Synergies

Conrad Gottfredson, the chief learning strategist at APPLY Synergies, has deep experience in organizational learning, collaborative development, knowledge management, online learning, performance support, and instructional design and development. Conrad is the original developer of the Learning at the Five Moments of Need framework now in use around the world. He has worked with many of the world's largest organizations, helping them attain higher levels of learning agility. Conrad's experience includes the design and deployment of large-scale knowledge management and performance support systems within multinational corporations. In 2014 Conrad was awarded the Guild Master Award for his accomplishments and contributions to the eLearning community. He holds a PhD in instructional psychology and technology.

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