Nancy Barnes, director of learning and development at National Kitchen and Bath Association, joined them in 2011 as manager of professional development and certification. With more than 15 years of corporate instructional design experience, Nancy specializes in the design, development, and delivery of virtual classroom sessions, as well as blended learning of in-person and online education. Nancy formerly served as manager of technology learning services for KPMG, senior learning manager for Toys ‘R’ Us, and learning solutions manager for PricewaterhouseCoopers. She holds an MS degree in education with an option in online teaching and learning from California State University—East Bay, as well as an MA degree in cinema studies from New York University.