Allison Michels is the training program manager at Zenefits. Previously she was the director of education programs and services at Hootsuite and Microsoft, where she served as the global education programs manager for Yammer. Her focus has always been her customers and building programs that keep the learner at the center, since whether an executive at a large enterprise or a volunteer at small nonprofit, everyone has something to learn about social and technology. She helps to focus business strategies into applications that revolve around people.