Jeffery Goldman, a senior eLearning designer at Johns Hopkins Health System in Baltimore, MD holds an MA degree in instructional systems design from the University of Maryland, Baltimore County and has been designing and developing eLearning for 15 years. His experience also includes 19 years of designing and facilitating traditional classroom training in nonprofit organizations, banking, and healthcare. Jeff also writes about eLearning on his blog at www.elearningcyclops.com and he was the recipient of the Best Software System Course award at DevLearn’s 2011 DemoFest.