After managing the award-winning blended learning program at the American Management Association and the Financial Systems training program at Pfizer, Gordon Lam joined UBS. He has over 15 years experience in corporate training, focusing on the design, development, and delivery of e-Learning and virtual training. A Master’s Degree candidate in Educational Technology, he holds certifications in Synchronous Training, Instructional Design, Criterion Reference Testing, and the Adobe software suite. Gordon applies his talents as an improvisational jazz piano player towards the design and development of instructionally creative and engaging learning.