Darlene Christopher, CPLP, is a knowledge and learning officer for the World Bank, where she directs regional learning programs and provides technical leadership on distance learning programs for international government institutions. She has designed and delivered virtual training programs for global audiences for 10 years and has authored numerous articles and a book, The Successful Virtual Classroom, on the subject. Previously, Darlene held technology management positions at Disney Internet Group, 3Com, and Nextel. Darlene holds an MPA degree in international management from the Monterey Institute of International Studies and a BA degree in Spanish from the University of California, Davis.