ELR104 The 7 Secrets to Being a Rockstar Vendor
1:15 PM - 2:00 PM Wednesday, October 25
Expo Hall: eLearning Revolution Stage
What’s it take to be a Rockstar Vendor? In this session, you’ll learn the seven core attributes that produce a successful outsourcing relationship. Then take these attributes to identify and work with vendors that will help you build training that is both meaningful and measureable inside of your organization.
In this session, you will learn:
- How to identify the right vendor for your needs
- How to write effective RFPs
- How to ensure a successful relationship
- How to avoid costly relationship mistakes
Audience:
Novice to advanced project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Bill West
President & Founder
RegattaVR
Bill West is the founder of Regatta VR and vice president of Immersive Learning Solutions at NIIT Limited. His career spans Accenture, EY, GP Strategies, Xerox, LEO, Sea Salt Learning, and eLearning Brothers. He founded one of the world's first elearning companies in 2001 and has led the adoption of new technologies for the last 20 years. His expansive client list includes over 100 global companies and his teams have won more than 50 industry awards. He has presented many times at training industry events, on topics ranging from learning methods and game design to virtual reality and xAPI. He's also written two highly-acclaimed books on successful vendor partnerships. His teams have adapted the strongest ID methods into a cohesive methodology for VR design and development, including VR user experience design and xAPI data management.

Frank Glover
Senior Learning Strategist
Pacific Gas & Electric
Frank Glover is a senior learning strategist for Pacific Gas & Electric, one of the nation’s largest utilities. Frank, a passionate leader in developing and deploying adaptive learning strategies within a corporate environment and K-12 environment, has over two decades of experience in the field of learning.