MXC105 Moving from eLearning to Performance Support

2:15 PM - 3:00 PM Wednesday, November 16

Expo Hall—Management Exchange Stage

What exactly does performance support entail, and how does it differ from traditional eLearning? Delivery and tracking of performance support is a big differentiator, as you won’t have tests, and you need to get information to where the users are doing their work, rather than on a desktop. This session takes an in-depth look at what makes content performance support, and how you can not only utilize existing training materials but also use a single source to provide both traditional training and performance support. Learn how to track usage patterns of your content, even when it’s used as performance support.

John Blackmon

CTO and Chief Artificial Intelligence Officer

ELB Learning

As CTO/Chief AI Officer for ELB Learning, John Blackmon is responsible for the development and strategy of company products. Prior to ELB Learning, John was co-founder/CEO of Trivantis, where he created the flagship products, Lectora and CenarioVR. John was also co-founder/lead engineer at BocaSoft, which created various software utilities for the OS/2 operating system. His career started at Electronic Data Systems where he designed automatic identification systems for applications at General Motors, followed by time at IBM where he was awarded a patent for seamlessly running Windows applications under OS/2. He also has a patent pending for Responsive Course Design work.

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