803 Reinventing the Live Virtual Learning Experience at Intel

10:00 AM - 11:00 AM Friday, October 2

Virtual Classroom


Live virtual learning, while not new, has only recently gained momentum due to a down economy and increased travel restrictions. Learning organizations know that they must increasingly provide live virtual solutions, but they don’t fully understand how to transition their traditional content to a virtual platform. Intel initially struggled with a lack of standards and development skills which led to mediocre learning experiences.

In this case study session you will see how Intel reinvented live virtual learning. You will learn about how they secured a purpose-built virtual learning platform and defined quality standards for virtual learning environments, experiences, content, and instruction. You will discover their success in providing training and professional development resources for learning designers, developers, and instructors. Finally you will see how enlisting “champion” learning organizations and learning domains lead the way in modeling the highest quality virtual experiences.

In this session, you will learn:

  • How to target strategies to improve quality
  • How to evangelize and gain leadership support for quality standards
  • How to target the right stakeholders to provide quality learning experiences
  • How to enlist champions to help you lead the way

Novice to advanced designers, developers, and managers.

Tracy Ross

Virtual Learning Strategist


Tracy Ross is a virtual learning strategist and instructional design generalist with the Global Leadership and Learning Organization at Intel. Her passion is discovering and developing new ways to help learners actively engage, contribute, and collaborate in both traditional face-to-face and live virtual classrooms so they can apply their learning for better performance. Her talent is generating ideas that “just might work” and solving seemingly impossible problems. She loves helping employees connect with content and collaborate with each other in live virtual learning spaces.

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