803 Reinventing the Live Virtual Learning Experience at Intel

10:00 AM - 11:00 AM Friday, October 2

Virtual Classroom


Live virtual learning, while not new, has only recently gained momentum due to a down economy and increased travel restrictions. Learning organizations know that they must increasingly provide live virtual solutions, but they don’t fully understand how to transition their traditional content to a virtual platform. Intel initially struggled with a lack of standards and development skills which led to mediocre learning experiences.

In this case study session you will see how Intel reinvented live virtual learning. You will learn about how they secured a purpose-built virtual learning platform and defined quality standards for virtual learning environments, experiences, content, and instruction. You will discover their success in providing training and professional development resources for learning designers, developers, and instructors. Finally you will see how enlisting “champion” learning organizations and learning domains lead the way in modeling the highest quality virtual experiences.

In this session, you will learn:

  • How to target strategies to improve quality
  • How to evangelize and gain leadership support for quality standards
  • How to target the right stakeholders to provide quality learning experiences
  • How to enlist champions to help you lead the way

Novice to advanced designers, developers, and managers.

Tracy Ross

IoT Sales Enablement Curriculum Mananger, IoT Sales Champion Program Owner


Tracy Ross is the learning strategist for Intel Corporation's Internet of Things Sales Enablement Team. She developed and manages the award-winning IoT Sales Champion Program. With an education degree and later an MEd in instructional design, she left the comfort zone of the physical classroom and pushed the limits of virtual platforms. In her blog, See Yourself Learning, she shares best known practices for creating engaging adult learning experiences in the virtual classroom. Tracy is a connector and a maven who is known for advocating change agency with or without a leadership role. She “injects fun� into every learning experience.

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