812 Learning Solutions from Silicon Valley: The MVP Approach
10:00 AM - 11:00 AM Friday, October 2
You have limited resources and need to create from scratch, and you’re under time constraints to deliver targeted learning programs. What do you do? You have to leave the glitter aside and create what you can with what you have. When you are in the trenches of a startup, you have to constantly iterate on learning and training solutions. There is rarely a final learning product, more like an MVP, most viable product. MVP is the quickest way possible to start the learning process.
Taking a page from the “Lean Startup” movement, they each designed, delivered, and iterated on training solutions, keeping the MVP approach close in their arsenal. You will leave with ideas that you can use to build training programs quickly and apply to any organization, whether a startup or not.
In this session, you will learn:
- The basics of the Most Viable Product of learning solutions
- To collaborate and use technology to involve learners sooner
- Concepts of “working out loud”
- To ask targeted questions to understand and evaluate the results
- To create action plans from the MVP to continue to iterate
Novice to advanced designers, developers, and project managers.
discussed in this session:
Enterprise Social Network Tools, Desk.com, Google Docs, PowerPoint, Very Light LMS (Mindflash/Litmos).
Training Program Manager
Allison Michels is the training program manager at Zenefits. Previously she was the director of education programs and services at Hootsuite and Microsoft, where she served as the global education programs manager for Yammer. Her focus has always been her customers and building programs that keep the learner at the center, since whether an executive at a large enterprise or a volunteer at small nonprofit, everyone has something to learn about social and technology. She helps to focus business strategies into applications that revolve around people.
Amber Deibert is the training manager for client support at Zenefits. Hired to build the initial training program for the company, she now leads a team that is rapidly iterating and improving its approach in order to support the growth of the client support team, which has increased 3,000 percent in the last 12 months. Previously working as an advanced admin of Salesforce.com, a Certified ScrumMaster, and an agile coach, Amber focuses her career on building highly functional and successful teams.