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311 Developing a Mobile Learning Strategy for Workers on the Go

4:15 PM - 5:15 PM Wednesday, October 29


Tower 8

On the job performance support is often a key area of professional development that may not always be adequately addressed or sustainable, particularly in instances where workers are part of a mobile/virtual workforce. Traditional forms of training are often leveraged to bridge performance gaps and provide ongoing development opportunities. However, the methods often fail to deliver on the performance support needs of today’s mobile worker.

In this session participants will explore a case study from Saint Elizabeth Health Care that identified the readiness and value of implementing a mobile learning strategy to bridge performance and training gaps by providing just-in-time and just-enough training at the point of need. You will learn from the findings of a pilot study that was conducted to observe the readiness of front line staff to leverage mLearning and the impact it might have as a sustainable performance and training strategy. You will leave this session able to able to identify key factors required to build an mLearning strategy and many fundamental design principles of mLearning.

In this session, you will learn:

  • The key factors required to build an mLearning strategy
  • The fundamental design principles for mLearning
  • The difference in design strategies between mLearning and other forms of training design
  • How mLearning advances just-in-time and just-enough training at the point of need of training strategy

Novice and intermediate designers, developers, managers, and directors.

Technology discussed in this session:
Mobile phones.

John Stathakos

Director, Learning Solutions

Saint Elizabeth Health Care

John Stathakos is the Director of the Learning Solutions team at Saint Elizabeth Health Care. In this role, John guides the strategy and production of eLearning, blended learning, classroom-based training, mLearning, leadership, intranet, and orientation. He manages a team of learning professionals, and liaises with stakeholders and partners to ensure his team creates high-caliber solutions that enhance on-the-job performance and business results. Before joining Saint Elizabeth, John worked as a professor, teaching computer- supported learning at the post-secondary level. He holds a PhD degree in instructional design and computer applications, and has 12 years’ experience as an instructional designer developing courses for academic, government, and military- sponsored organizations.

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