Handling a Crisis: Leadership and Management Skills

Which leadership practices were most impactful in 2020?

2020 has forced businesses to adapt in many ways. Many leaders were faced with challenges that were previously unheard of, such as ensuring safer work environments, enforcing new hygienic and social distancing practices, closing offices and stores, handling customer cancellations and delays, and accommodating remote workers.

This research report, Research Roundup: Leadership During Crisis by Jane Bozarth, looks at how learning leaders responded to the challenges that arose in 2020, which leadership behaviors were most impactful for worker productivity, and implications for the future of L&D.

This report also provides guidance on how we can:

  • Promote open and honest communication
  • Give employees the flexibility and empathy they need
  • React to stressful situations more productively
  • Support and manage remote employees

Download your copy today and find solutions that will could not only help you improve your leadership practices, but you everyday skills as well.

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