Mark your calendars now for FocusOn Learning 2017. Join us June 20 – 22, 2017, at the Sheraton Hotel & Marina in San Diego, CA!

Performance Support Gold Sponsor Meeting Suites

Meet with Leading Vendors Who Can Help You Address Your Challenges

The gold sponsor meeting suites at FocusOn Performance offer you an excellent opportunity to meet with leading industry vendors in a quiet, more personal setting than a traditional expo. Learn about their products and services, participate in special programming and activities, and engage in one-on-one conversations with experts who can answer your questions and help you think through your specific challenges.

Stay tuned for information about the special programming and activities arranged by this year’s sponsors to be announced soon.

Performance Support Gold Sponsors


ANCILE provides solutions that enable organizations to realize the full potential of their technology investments by creating, delivering, and sustaining moments of understanding that drive user adoption across the entire software life cycle. ANCILE’s award-winning solutions, including ANCILE uPerform®, ANCILE uAlign®, and ANCILE uGuide™, have been chosen by over 19 million users and more than 4,400 customers across the globe, including half of the Fortune 100. For additional information, please visit

Performance Support Technologies: Who Are the Stakeholders?

Malcolm Poulin

Senior Director, Strategy and Market Relations
Ancile Solutions


Over the past decade, technology has drastically altered the way we do business. However, the tools and strategies that most organizations use to train employees on these technologies have remained the same. These outdated tool sets can cause frustration for learners, and many are time intensive, require significant maintenance, and have little impact on workplace performance. Join us as we examine the gap between training and performance, and the cloud-based application cloning and authoring platforms that Coca-Cola, SunTrust, Cargill, and the Fortune 500 are utilizing to drive measurable cost savings and performance improvements from their system-training initiatives.

How Grainger Moved from Strategy to Reality with a Multi-national Performance Support Program

Jeff Merrill

Training Manager,
W.W. Grainger

Paul O'Keeffe

Managing Director,

Barry Smith

Client Partner,


Inkling meets the demands of mobile businesses with training tools that capitalize on the need for accessible, engaging, just-in-time content. Our all-in-one software solution makes it easy to build content that is beautiful and interactive, and to deliver that content across all devices. Unlike traditional, static PDFs, slides, and printed materials, Inkling provides employees with a truly engaging learning experience that they can access whenever and wherever they need it. And since your Inkling-based content is built in the cloud, any updates are pushed out instantaneously. Discover the power of Inkling today.

A New Training Ground: Performance Support in the Field

Nolan Myers

VP, Strategy


Ontuitive is a technology-enabled learning services company that delivers performance-oriented solutions that support people at work, whether they are following business processes, using applications and systems, acquiring new skills, or mining organizational knowledge. Ontuitive serves its customers through a range of consulting services—from strategic assessment and planning to solution design to implementation—and it provides a constantly improving suite of technology by which to support performance learning for organizations large and small.

Forgetting What We Know: Re-conceiving Performance Support as Performance Learning

Morris Davis

Associate Professor
Drew University

Jeremy Smith

Senior Learning Solutions Manager
Herman Miller

Rory Francis

Performance Development Design Manager
Huntington National Bank

Veronica Yan

Postdoctoral Researcher


Panviva is the developer of SupportPoint, a powerful combination of business process and knowledge management we call “business process guidance.” Like a GPS, SupportPoint determines employees’ location in any task and then guides them through the process by delivering concise, up-to-date data and directions. This improves accuracy, compliance, and customer experience while reducing training time and support costs.

Performance Support for Performance Support: How to Best EnABLE Your Teams

Conrad Gottfredson

Chief Learning Strategist
APPLY Synergies

Beth Daniel

Senior Learning and Performance Strategist
APPLY Synergies

Stephen Pappas

Senior Vice President,

Ready, Set, Go! Managing Your Performance Support Process for Success

Sharon Smith

Professional Services Manager, North America