Transforming Employee Orientation to an Onboarding Journey Experience

Conference Archive

DevLearn 2018 Conference & Expo - October 24, 2018

Tina Ayres

Global Onboarding Program Manager and Sr. Learning Strategist
Booz Allen Hamilton

Alexa Krezel

Senior Learning Strategist
Booz Allen Hamilton

Imagine you’re a new hire. From applying for your job to your first day it feels like you’ve interacted with 100 people. Learning and development is preparing to host an orientation, and so is your new team, both groups delivering different messages and experiences. At Booz Allen, L&D was delivering orientation, not onboarding, and the business was experiencing an unacceptable level of attrition. A new approach was needed.

In this case-study session, you will learn how Booz Allen leadership’s step to reexamine its employee value proposition and give ownership of the firm’s Workday Onboarding process to L&D lead to the change from a weekly orientation to a cohesive year-long onboarding experience beginning at offer letter acceptance. You’ll explore how technology, marketing, and communications strategies can be used to create the right engagement points from offer through the end of first year. You’ll learn how to connect content across a year and deliver consistent messages about the organizations’ employee value proposition.

In this session, you will learn:

  • How learning and development can influence other business processes
  • How defining a purpose for Workday Onboarding enables a streamlined pre-onboarding experience
  • Ways in which applying branding strategies can energize your instructional design
  • How virtual reality and videos can be used to engage new hires and tell the organizational story


Designers, managers, and senior leaders (directors, VPs, CLOs, executives, etc.).

Technology discussed in this session:

Workday, videos, virtual reality, Degreed.


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