Today’s learners are faced with an ever-growing surplus of content to learn, process, and employ in their careers. Companies have terabytes of knowledge, skills, behaviors, and standard work required for successful day-to-day operations. They need to empower their employees with a system for efficiently building on or augmenting the capabilities each person brings to the organization. Augmented intelligence is one possible solution.

In this session, you’ll examine several major AI voice technologies and how they’re being used today, including API.AI, Google Home, Alexa, and several others. You’ll then take a look at how voice-user interfacing can be used for learning and information, including demonstrations of hands-free, multi-level instruction complemented by audio and visual feedback. This session will give you the opportunity to engage in a conversation about what new user experiences this technology can give your audience—not years in the future, but today!

In this session, you will learn:

  • About voice-user interfaces
  • About the API.AI open-source technology
  • How to create a basic Alexa skill or Google action
  • About potential uses for AI in your employee development programs

Audience:
Novice to intermediate designers, developers, project managers, and directors.

Technology discussed in this session:
API.AI, Google Home (Google Actions), Alexa (Amazon Echo, Dot, and the Alexa Skill Kit), and other integrations (Google Calendar, Internet of Things, Amazon DynamoDB).

Handouts