Evaluating the Efficacy of a Performance Support Solution
Conference Archive
Performance Support Symposium 2015 - June 10, 2015

Jennifer Acosta
Instructional Designer
Time Warner Cable

Francine Haliva
Head of Marketing
Kryon Systems

Michelle Kehoe
Manager, Instructional Design
Time Warner Cable
There’s such a wide variety of EPSS solutions available today, ranging from job aids to just-in-time, context-sensitive support platforms. So what factors should you take into consideration when selecting the right solution for your organization, and once deployed, how can you determine the ROI on the solution you chose? Join us to answer these questions and hear from Time Warner Cable how they have measured the efficacy of performance support in their organization.
Handouts
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