Moving Organizations to the Performance / Innovation Zone

Conference Archive

Performance Support Symposium 2013 - September 9, 2013

Randall P. Jensen

Solution Services Manager

The potential benefits of performance support systems are often discussed and well documented. Those who address this have described performance support as “providing the right things, in the right way, at the right time.” However, most organizations are unaware of the potential benefits of performance support systems. This is largely because most organizations are not operating effectively in what Gloria Gery called “the performance zone.”

This session will focus on the reasons that many organizations are not oriented to performance or systems thinking. One of the main reasons is that many organizations are not in what we could call “the innovation zone.” Participants will get thought-provoking ideas for engaging organizations in such a way that they will be innovative and ready for the development and implementation of performance support tools and systems.


You do not have access to these files. Please log in or join with a free membership to download these files.


 Back to Library
Advertise Here
Advertise Here

Upcoming Events