701 A Case Study in Continual Learning at GE

11:30 AM - 12:30 PM Thursday, May 17

GE has one of the world’s most renowned and recognized leadership institutes—yet only a fraction of the company’s professional employees are able to participate in a face-to-face learning experience at Crotonville, the company’s decades-old leadership institute based in New York. To remain at the forefront of our increasingly digital future and the speed at which employees need to learn, GE had to scale quality development opportunities to reach over 300,000 employees in more than 180 countries around the world. 

In this session, you will be provided a walkthrough revealing the evolution of workforce development in the digital age at GE that led to the creation of BrilliantYOU™ – GE’s new digital learning experience platform. You will learn more about the changing workforce needs that are driving the approach, the BrilliantYOU™ team’s startup strategy and related challenges, and the role culture takes in building a continual learning mindsets.

Chantelle Nash

Program Manager for Digital Learning & Engagement

General Electric (GE)

Chantelle Nash, the program manager for digital learning and engagement at GE, has eight years of experience in global L&D. In 2014 she joined the corporate digital learning and technology team at Crotonville, GE’s global leadership development institute, as part of a team tasked with creating BrilliantYOU™, the company’s new digital learning experience platform. Chantelle currently manages the strategy for a range of BrilliantYOU™ learning products as well as the team’s internal communications and marketing. She is also responsible for building engagement to promote a culture of continual learning and informal knowledge-sharing across a target group of approximately 170,000 employees, and her work on GE’s internal social learning blog, Smartbits, earned the 2016 Brandon Hall Gold Excellence Award for “Best Use of Social Collaborative Learning.”

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