Zurich Insurance Group sought to enhance workplace empathy and well-being. Partnering with ADITIO and ELB Learning, they launched "Hello Empathy," a mentoring program powered by Rehearsal, an asynchronous video-based coaching tool. This initiative improved employees' emotional well-being and client relationships, addressing stress from challenging interactions. Tailored for flexibility, the program earned the 2023 special award from the Spanish Institute of Change Management, driving cultural transformation and satisfaction.

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